Shelter Program

thru: Family Promise of Greater Rochester

Provides short term emergency housing/shelter and case management for homeless families with children (up to 18 years old).
  • Six families may be accommodated at scattered-site apartments. 
  • Adults must engage in housing search or job search and follow guidelines of the program. 

Cultural Competency BadgeCultural Competency

Language Access BadgeLanguage Access

Eligibility: Call for information.

Application Process: Pre-screening is done over the phone. Intake arranged with family if qualified.

Required Documentation: Paystubs or income verification, if working.

Fees: No fee for service.

Coverage Note: Monroe County.

Cultural Competency: Cultural competency, diversity, equity, and inclusion training for staff, Staff reflects population served

Languages: Spanish.- Website can be translated


This program is offered here:

Family Promise of Greater Rochester

Map Marker 1
142 Webster Avenue
Rochester NY 14609
Office M-F 9:00AM-5:00PM.
Bus Service:
Right in front of the building.



Lyanette Rivera
Manager of Program Services

more agency info