thru: Open Door Mission, Inc.

Processes replacement Non-drivers ID and birth certificates for homeless and at-risk individuals.
  • For replacement Non-drivers ID, it must be a current and just lost or stolen ID and can not be expired.
  • Maximum back fees paid up to $150 on a case-by-case basis.

Eligibility: Must be referred by a case manager using the proper referral form.

Application Process: Fill out and submit the online form: Clients will be assisted by appointment only. No walk-in clients will be accepted. All clients will be booked months out for an appointment, all others will be place on a wait list. If the client misses a scheduled appointment, they are not eligible to be placed on the wait list for 2 months. First come, first serve in reference to case management referrals.

Required Documentation: Proof of identification. Visit the following site to confirm the forms of documentation accepted:

Fees: No fees for services.

Coverage Note: Monroe County.


This program is offered here:

M-SU 24 hours, call after 8:00PM.
Bus Service:
RTS Routes: 16,17,18,19,23.
Disabilities Access:
Wheelchair accessible.



Ramon Cintron
Director of Housing

Charise Watson
Case Manager

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