Health Insurance Counseling
thru: Legal Assistance of Western New York, Inc. - Rochester Office
• Provides one-on-one assistance enrolling in health insurance through the New York State Of Health Marketplace through the In Person Navigator program.
• Offers support services for "post-enrollment" health insurance issues through other health law programs, including, but not limited to:
- Medicare and Medicaid questions regarding Long-Term Care
- Managed Care Options
- Health Plan or Provider Problems
- Medical Billing Disputes
- Prescription Drug Assistance Programs
- Medical services and equipment needs
- Complaints and appeals rights
Language Access
Eligibility: Resident of area served.
Application Process: Call to schedule an appointment.
Required Documentation: Call for information.
Fees: No fee for services.
Coverage Note: Monroe, Yates, Steuben, Schuyler, Chemung, Tompkins, Tioga, Cattaraugus, Allegany, and Chautauqua counties.
Languages: Spanish- Staff provides in-person interpreter, Language line
This program is offered here:
Legal Assistance of Western New York, Inc.- Rochester Office

1 W Main Street
Suite 400
Rochester NY 14614
Suite 400
Rochester NY 14614
Main:
Hours:
M-F 9:00AM-5:00PM.
Bus Service:
Bus service to downtown, near terminal.
Disabilities Access:
Accessible. May meet individuals for services in their home or other offsite location. Provides services at various community locations each month.
Email: