Rochester Financial Empowerment Center

thru: Rochester City Hall

• Provides one-on-one financial counseling services. Counselors can assist with developing a plan to pay down debt, budgeting and saving to buy a car or home, improving credit score, accessing low-interest loans, and other financial issues.

• COVID-19: During the COVID-19 pandemic the Rochester FEC counseling team is prepared to assist clients with the following:

Navigating collection accounts.
Calling creditors.
Ongoing budget assistance.
Exploring student loan options.
Help developing saving habits.
Educating clients of future savings & options (i.e. retirement, children's education, etc.).

Cultural Competency

Language Access

Eligibility: 18 and older.

Application Process: Call for an appointment or visit website for more information.

Required Documentation: Bring pay stubs, account statements and any bills. Counselor will reach out after an appointment is scheduled for any other documentation.

Fees: No fees for services.

Coverage Note: Monroe County.

Cultural Competency: Signage and advertising for diverse populations, Cultural competency, diversity, equity, and inclusion training for staff, Staff reflects population served

Languages: Spanish- Staff provides in-person interpreter, Materials/literature in language indicated, Website can be translated