Emergency Family Services

thru: Charles Settlement House

Assists individuals and families to work towards self-sufficiency. Crisis intervention to assist with food, shelter, children's clothing, and related needs.
  • Food pantry.
  • Clothing Closet for all ages.
  • Assistance applying for DHS assistance.
  • Assistance applying for Social Security assistance.
  • Personal Care Items, as well as Diapers and Baby Products.
  • Monthly Women's Group.

Eligibility: Resident of area served.

Application Process: Call or walk in for an appointment. Prefer appointments.

Required Documentation: Verification of need. Proof of residence. Identification for all household members. Proof of income. Proof of expenses.

Fees: No fee for services.

Coverage Note: Serves 14606,14608,14613 and parts of 14611,14612,14614,14615,14616,14624.

Languages: Spanish


This program is offered here:

Charles Settlement House

Map Marker 1
71 Parkway
Rochester NY 14608
M-F 8:00AM-5:00PM.
Bus Service:
Public Transportation Available.



Roseann Lackey
Program Manager

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