Basic Needs

Mental Health Hotlines

Programs that provide immediate assistance for people experiencing a mental health crisis.

Basic Needs Mental Health Mental Health Hotlines

HIDE DEFINITIONS

? Category Definition

Talklines/Warmlines

Programs that provide telephone services where anyone can speak to an empathetic listener and obtain referrals. Usually staffed by volunteers.

Domestic Violence and Sexual Assault

Programs that provide immediate assistance for women and men who have experienced domestic or dating abuse which may include steps to ensure the person's safety; short-term emotional support; assistance with shelter; legal information and advocacy; referrals for medical treatment; ongoing counseling and/or group support; and other related services. Hotline staff are generally available via telephone, email, chat and/or text.

Mental Health and Suicide Prevention

Programs that provide immediate assistance for individuals who are having suicidal feelings with the objective of helping them explore alternatives to self-harm or self-destruction.

Programs that provide immediate assistance for people who are emotionally distressed with the objective of defusing the crisis, ensuring the person's safety and helping the person to take the next immediate steps toward resolving the problem

Programs that provide immediate assistance for individuals who identify as lesbian, gay, bisexual, transgender, queer, two-spirit or as part of other communities such as those in the process of coming out or questioning their sexual orientation or gender identity, and/or their friends and families.