Prevention & Diversion Program

thru: Family Promise of Greater Rochester

The request portal opens on the 1st business day of each month and closes on the 3rd business day of each month.

• Provides one-time rental assistance for eviction prevention or a security deposit to divert a family from a shelter placement. Applicants will be asked to provide documentation supporting their ability to pay rent going forward.

• Offers aftercare and stabilization case management for up to one year to ensure continued stability.

Cultural Competency

Language Access

Eligibility: Households must have child under the age of 18 or be at least 8 months pregnant to be eligible. Call for information.

Application Process: Visit website - request portal on home page. No applications taken over the phone at this time, unless household cannot access the online application. This portal is only open for requests during the first 3 business days of each month.

Required Documentation: Applicants must provide either: Rental invoice/balance statement showing the rental amount past due OR copy of lease or landlord statement showing the security deposit required. Applicants must also provide proof of income: Paystubs AND/OR DSS budget sheet or SSI/SSD income statement OR RHA subsidy income sheet. Applicants must sign an Information Release consent form.

Fees: No fee for services.

Coverage Note: Monroe County.

Cultural Competency: Signage and advertising for diverse populations, Cultural competency, diversity, equity, and inclusion training for staff, Staff reflects population served

Languages: Spanish- Staff provides service in language offered, Staff provides in-person interpreter, Website can be translated